Sunday, June 26, 2011

Business Communication: Process of Communication

Major Elements:

Message – the body of information that creates the communication process.

Sender – the source of message that has full authority to explain or decode the meaning of the information created

Channel - the way by which the message may be carried or communicated.

Receiver – the party who accepts the message from the sender, makes feedback out of the information taken from the source.

Feedback – the response that is sent back by the receiver or decoder to the sender or encoder.
ref: Effective Business Communications, Ronnie Bouing, National Book Store, 2006